IBM Showcase
Technical Support Services
Hardware and software technical support is critical to keep your systems running. Explore the sections below to see how we can be available 24x7 to support your needs for continuous system availability of your multi-vendor IT environment.
In the Spotlight
- Why choose IBM as your technical support provider?
- IBM Maintenance and Technical Support Overview (Video)
- Key technical support considerations for smart IT infrastructures (whitepaper)
- Electronic Support (brochure)
Featured Services
Software Support ServicesPrevent outages, accelerate issue resolution-onsite and remote software support. |
Enhanced Technical SupportProactive approach to improving system availability and controlling costs. |
Hardware MaintenanceSimplify management, cut costs and boost performance with hardware maintenance. |
Featured Literature
- Driving growth and innovation with a trusted support resource
- Enhanced technical support (data sheet)
- Technical Support for IBM System x and IBM BladeCenter servers
- Hardware Maintenance Services – microcode support (datasheet)
Featured Videos
5 Minutes with Technical Support Services - Account Advocate
5 Minutes with Technical Support Services – Account Advocate
Enhanced Technical Support Video
Storage Solutions Video
System x Solutions Video
